Privacy Policy

At Wild West Wins Casino, we value the trust and loyalty of our players above all else. Protecting your personal data is one of our top priorities, and we are committed to handling your information securely, responsibly, and with respect. This Privacy Policy explains how we collect, use, and safeguard your data, ensuring transparency and trust throughout your experience. We encourage you to read this policy carefully so you can make informed decisions when playing with us.

Data Processing

This Privacy Policy outlines our compliance with gambling regulations, including the processing of players’ personal information. Such processing is essential for providing access to our games and related services.

Wild West Wins Casino is operated by Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary Friolion Limited, based in Cyprus. Dama N.V. holds a valid gaming license issued by Antillephone N.V.

Consent to this Privacy Policy is required to use our services. As updates may occur from time to time, we recommend that you revisit this page regularly. By continuing to use Wild West Wins Casino’s services, you confirm your acceptance of any changes.

Collection of Information

We collect different types of personal information through our website, including:

  • Registration and Communication Data: Information provided during account creation or communication with us, such as name, email address, contact details, and identity documents.
  • Interaction Records: Logs of communication via live chat, email, or other support channels.
  • Transaction and Usage Data: Records of deposits, withdrawals, bets, and general gameplay activity.
  • Compliance Documentation: Documents required for identity verification and regulatory obligations.

Usage of Information

The personal data collected is used for purposes such as:

  • Processing transactions and managing bets.
  • Providing services and customer support.
  • Conducting verification and compliance checks.
  • Sending promotional materials, where you have given consent.
  • Meeting legal obligations, including anti-money laundering requirements.
  • Detecting, preventing, and investigating fraud or illegal activity.
  • Improving services through research and data analysis.

Marketing Communications

With your consent, Wild West Wins Casino may send you promotional content about our products, offers, and services. You may opt out of receiving these communications at any time by adjusting your account preferences or contacting our support team.

Disclosure of Information

We do not sell or rent your personal data. However, your information may be shared under the following circumstances:

  • Within Our Group: To ensure efficient service delivery.
  • With Trusted Partners: For regulatory and compliance purposes.
  • With Third-Party Providers: For secure payment processing, identity checks, and technical support.

All disclosures are subject to confidentiality agreements to protect your data.

Data Security and Retention

Wild West Wins Casino uses advanced security measures to protect personal information in line with legal requirements. Your data will be stored only as long as necessary to meet regulatory standards, including a minimum of five years after account closure, in compliance with anti-money laundering laws.

Cookies and Tracking

Our site uses cookies and tracking technologies to enhance user experience. These tools help analyze site usage, optimize performance, and support marketing. You may adjust cookie settings in your browser, but please note that restricting cookies may affect site functionality.

Your Rights and Contact Information

As a player, you have the right to:

  • Access your personal data.
  • Correct inaccurate or incomplete information.
  • Request the deletion of your data.
  • Object to the use of your information for marketing purposes.

For any concerns or requests, you can contact our Data Protection Officer (DPO) via email. In line with GDPR, you also have the right to file complaints with the relevant data protection authority.

At Wild West Wins Casino, we are committed to ensuring your privacy, safety, and a secure gaming environment. If you have any questions or require assistance regarding your data, please contact us directly.